We currently ship from the United States to all locations in the United States including Alaska, Hawaii and Puerto Rico. All of our products have shipping options from 1-6 business days. Delivery times are based on your location in the United States and the shipping service you select at checkout.
Our Shipping Policy Details:
All orders are processed within 1 business day (excluding weekends and holidays) after receiving your order confirmation email. Orders received by 12pm EST Monday-Friday ship the same day. You will receive a notification with tracking to your registered email when the item leaves our facility. Tracking may take several hours to activate and depends on when carriers complete the 1st scan. For example, parcels leave our facility at 2pm on Tuesday but are not scanned by the carrier until 8pm that night. Regardless, the estimated delivery time provided at checkout is approximately when you should expect your parcel but this is NOT A GUARANTEE.
PLEASE NOTE: WE DO NOT SET DELIVERY TIMES. THEY ARE GENERATED BY THE SHIPPING CARRIER (UPS AND USPS.) WE ARE NOT RESPONSIBLE FOR LATE DELIVERIES DUE TO CARRIER DELAYS. ALL SHIPMENTS ALWAYS DEPART OUR FACILITY ON TIME BETWEEN 2PM-6PM MONDAY-FRIDAY (EXCLUDING HOLIDAYS). IN THE RARE EVENT THERE IS A REASON WE CANNOT FULFILL YOUR ORDER ON TIME, WE WILL NOTIFY YOU BY EMAIL AND/OR REFUND THE ORDER IMMEDIATELY.
We offer a variety of shipping rates to accommodate all of our customers needs including Free Shipping for orders over $35. Free Shipping uses Carrier Ground Services which do NOT guarantee a "deliver by" date. Parcels using this service usually deliver on the estimated delivery date seen at checkout but may also arrive 1-2 days later. We do not provide shipping refunds for carrier delays if USPS Ground Advantage, USPS Priority Mail, UPS Surepost, or any UPS Ground Services are selected at checkout as a shipping service. IF YOU NEED AN ITEM ON A SPECIFIC DATE, WE STRONGLY ADVISE USING AIR SERVICES SUCH AS UPS NEXT DAY OR 2ND DAY AIR WHICH IS A GUARANTEED DELIVERY SERVICE.
Free Shipping Limitations**
The Free Shipping code entered at checkout is available to customers in the continental US for most orders over $35 but there are some exceptions. Orders with heavy total package weights may be excluded depending on their location in the US. Additionally some remote locations in the US may not be eligible for free shipping. If the discount code entered does not provide free shipping, then your delivery location or the weight of the shipment may have to be changed to activate the Free Shipping code. We cannot answer any questions about Free Shipping discount code use. The code works automatically at checkout if the conditions listed for weight and location are correct.
USA Domestic Shipping Rates and Estimates:
Exact shipping charges for your order will be calculated and displayed at checkout. We offer a number of shipping options using different carriers. Options for shipping are priced based on size/weight of the parcel, speed of delivery, and your location.
PLEASE PLACE YOUR ORDERS CAREFULLY. BABY PRODUCTS ARE HIGH DEMAND ITEMS AND MANY PARENTS NEED THEM URGENTLY. AS SUCH, WE MAKE GREAT EFFORTS TO SHIP ITEMS PROMPTLY. CANCELLATION FOR BUYER REMORSE OR ACCIDENTAL ORDERS IS NOT POSSIBLE IF THE ITEM HAS ALREADY BEEN SHIPPED.
PLEASE NOTE: Contact us as soon as possible if there is ever an issue with your expected delivery. We are here to help. We always respond to customer inquiries within 48 hours.
